Terms & Conditions

By accessing or using the Tampa Bay Car Care website, you acknowledge that you have read and agree to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website.

We reserve the right to update these terms periodically. Changes become effective when posted unless otherwise stated. Updates will not retroactively alter an existing repair agreement without appropriate authorization.

Tampa Bay Car Care provides automotive maintenance, diagnostic, and repair services based on vehicle condition, technician assessment, parts availability, and service capabilities.

Service availability may vary depending on the vehicle's make, model, year, and mechanical condition.

Information provided on our website is for general informational purposes and does not guarantee that a particular service or repair can be performed.

All repair recommendations are subject to an appropriate vehicle inspection or diagnostic evaluation.

Customers may request service appointments through our website, by telephone, or through other available communication channels.

Submitting an appointment request does not guarantee availability. Appointments are confirmed only after acceptance by Tampa Bay Car Care.

We ask customers to notify us as soon as possible if they need to cancel or reschedule an appointment.

Estimated service completion times may change due to diagnostic findings, parts availability, workload, or unforeseen circumstances.

We will make reasonable efforts to communicate significant scheduling changes.

Tampa Bay Car Care is committed to transparent pricing and clear communication.

In accordance with the Florida Motor Vehicle Repair Act, Florida Statutes §§ 559.901–559.9221, customers are entitled to applicable repair estimates, disclosures, and authorization procedures.

For covered repair work expected to exceed $150, a written estimate will be provided unless an applicable statutory waiver or exception applies.

Repair work will be performed only with the authorization required by Florida law.

If additional repairs are identified or costs exceed the authorized estimate beyond applicable statutory limits, we will seek the required customer authorization before proceeding.

Diagnostic or estimate preparation fees, when applicable, will be disclosed and authorized as required by law.

Customers are encouraged to ask questions about recommended services, parts, and estimated charges before authorizing work.

Prices for automotive services may vary based on labor requirements, vehicle specifications, replacement parts, and the extent of necessary repairs.

Applicable taxes, supplies, disposal charges, and other fees will be disclosed in accordance with Florida law.

Payment for authorized services is generally due upon completion of repairs and before vehicle pickup, subject to applicable law and any agreed payment arrangements.

Accepted payment methods will be communicated by Tampa Bay Car Care.

Any applicable storage, diagnostic, or additional service charges will be disclosed and assessed only as permitted by law.

Depending on availability, customer preferences, and repair requirements, automotive services may involve original equipment manufacturer (OEM), aftermarket, remanufactured, or other appropriate replacement parts.

The type of replacement parts used will be identified or disclosed as required by law.

Customers may request information regarding replacement parts before authorizing repairs.

Requests to inspect or receive replaced parts will be handled in accordance with Florida Statutes § 559.909 and applicable manufacturer, supplier, or exchange-part arrangements.

Any warranty covering automotive repairs, labor, or replacement parts will be communicated through the applicable repair documentation.

Warranty coverage, when offered, may vary depending on the type of service, replacement component, manufacturer warranty, and other disclosed conditions.

Customers should retain their invoices and warranty documentation.

Nothing in these Terms & Conditions limits any warranty rights or consumer protections that cannot legally be waived.

Customers are responsible for providing accurate information regarding their vehicle's symptoms, service history, known mechanical concerns, and requested repairs.

We encourage customers to remove cash, valuables, and sensitive personal belongings before leaving a vehicle for service.

Tampa Bay Car Care will exercise reasonable care when handling customer vehicles.

We are not responsible for pre-existing mechanical conditions or unrelated failures that are not caused by our services, except as otherwise required by law.

Customers should promptly notify us of any concerns following completed repairs so that we may evaluate the issue.

We make reasonable efforts to ensure that the information displayed on our website is accurate and current.

However, service descriptions, promotional offers, prices, availability, and other information may change.

Website content is not intended to replace a professional vehicle inspection, diagnosis, or individualized repair estimate.

We reserve the right to correct typographical errors, outdated information, or inaccuracies.

When submitting information through our website, customers agree to provide accurate and relevant contact information.

Information submitted through appointment forms, contact forms, or service inquiries may be used to:

• Respond to customer questions and requests.
• Schedule and manage service appointments.
• Provide repair estimates and service updates.
• Communicate important information regarding requested services.
• Maintain appropriate customer and service records.

Personal information will be handled in accordance with our Privacy Policy and applicable laws.

Tampa Bay Car Care may communicate with customers through telephone calls, email, or text messaging regarding appointments, estimates, service updates, and other business-related matters.

Where required, we will obtain appropriate consent before sending automated or promotional communications.

Consent to receive marketing messages is not a condition of purchasing automotive services.

Customers receiving marketing text messages may opt out by replying STOP where that functionality is supported or by contacting us directly.

Message and data rates may apply.

Communications may be recorded or monitored only with the consent required by applicable Florida and federal laws.

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Additional information regarding data collection, tracking technologies, and available privacy choices is provided in our Privacy Policy.

Where a cookie preference management feature is available, visitors may adjust their preferences through the applicable website controls.

All original website content, including text, graphics, logos, photographs, designs, and branding, is owned by Tampa Bay Car Care or used with appropriate permission, unless otherwise indicated.

Visitors may access and use website content for personal, noncommercial informational purposes.

Unauthorized copying, reproduction, redistribution, or commercial use of protected content is prohibited without prior written permission.

Our website may contain links to third-party websites or utilize external service providers for scheduling, payments, communications, or other functions.

These services may operate under their own terms and privacy policies.

Tampa Bay Car Care is not responsible for the independent content or practices of third-party websites that we do not control.

To the extent permitted by applicable law, Tampa Bay Car Care is not liable for losses arising solely from temporary website interruptions, technical errors, or reliance on general website information.

Nothing in these Terms & Conditions excludes or limits liability for negligence, misconduct, unauthorized repairs, statutory violations, or other matters where such exclusion or limitation is prohibited by law.

These website terms do not replace or override the rights and obligations established by an authorized automotive repair agreement.

Tampa Bay Car Care recognizes the rights afforded to customers under the Florida Motor Vehicle Repair Act and other applicable consumer protection laws.

These rights include applicable protections relating to written repair estimates, repair authorization, billing practices, invoices, and replaced parts.

Nothing in these Terms & Conditions is intended to waive, restrict, or diminish rights that customers are entitled to under Florida law.

These Terms & Conditions are governed by the laws of the State of Florida and applicable federal laws.

Any dispute relating to website use or automotive services will be handled in accordance with applicable law and the terms of any separate, valid service agreement.

Nothing in this section limits a consumer's right to pursue remedies or bring claims in a forum authorized by applicable law.

Tampa Bay Car Care reserves the right to modify these Terms & Conditions to reflect changes in business practices, website functionality, or legal requirements.

Revised terms will be posted on this page with an updated effective date.

Continued use of the website following publication of revised terms constitutes acceptance of the updated website terms to the extent permitted by law.

If you have questions regarding these Terms & Conditions, our automotive services, or your customer rights, please contact us.

We appreciate the opportunity to serve you and look forward to helping keep your vehicle safe, reliable, and road-ready.